Information For Tenants

Information for Tenants in Exeter and East Devon
Finding a home or work premises of your own isn’t always easy and renting a property has become a more attractive and viable solution for many. Renting also offers you the advantage of getting to know an area and its amenities before you commit to buy.

East of Exe - Tenant Info

At East of Exe we have one of the largest property portfolios in East Devon and always have a good selection of properties available to let which means, whatever your budget, we can help.

We inspect all properties on our books to make sure they are of an acceptable standard and we also make sure landlords are aware of their legal obligations to their tenants. This means you can have peace of mind that our rental properties are well-maintained and safe to live in.

The Tenancy Agreement
Your Tenancy Agreement should always be in writing and signed by both yourself and the landlord as it documents the legal terms and conditions of the rent contract. At East of Exe we draw up a Tenancy Agreement clearly setting out each party’s rights and obligations before anyone rents the property. In addition, we have full-time staff members dedicated to lettings who liaise closely with both landlord and tenant to help ensure any issues or concerns are quickly addressed.

At a minimum, your Tenancy Agreement will include:

  • The names of the landlord and tenant
  • The property address
  • The start and end date of the tenancy
  • The deposit amount and how it will be protected
  • The rental price and when and how it will be paid
  • The rights and duties of both landlord and tenant

We will take the time to fully and clearly explain the terms of your tenancy agreement to you before you sign.

Before you can sign a Tenancy Agreement
Before you can sign a tenancy agreement, however, we will require some other information from you including:

  • Evidence that you are able to pay the monthly rental: we normally ask for a minimum of one year’s continuous employment history, or three years’ audited accounts if you are self-employed. Remember, unless stated otherwise, you will also be responsible for paying all utility bills
  • Proof of your identity, eg, a passport or driving licence
  • A copy of a utility or mobile phone bill showing your current address
  • References from past landlords if you have rented before

The good news is, we have an employed a specilist company to carry out all necessary credit checks and obtain all references, which makes the process much quicker.

Before you can move in
Before you can collect the keys to your property, we require cleared payment of the first month’s rent together with your deposit. As members of the Deposit Protection Scheme, accredited by the Government, you can be sure that your deposit is securely held.

It will also be your responsibility to make sure you have adequate contents insurance in place during the tenancy and we may ask to see a copy of your policy before you move in.


Our tenant fees and charges
At East of Exe we want to ensure that any fees we charge tenants are clear and transparent and are some of the best value in the industry. Therefore please see below a detailed list of charges you will incur if you choose to rent a property through our company.

  • Referencing / property reservation fee
    • To reserve a property and to pay for the referencing administration we have to do we will ask you to pay an initial fee. This is fixed at £ 200 (including VAT) for a single person and an additional £ 100 (including VAT) for every adult that will be living at the property. This fee is not refundable should you change your mind but would be refunded in full should the landlord decide not to accept your offer to rent their property.
  • Inventory and contract fees
    • We do not charge any additional fees to undertake the property inventory or raise your tenancy agreement.
  • Amendment or tenancy extension
    • We charge £150 fixed fee to undertake any tenancy agreement amendments or extensions.
  • Check out
    • We do not charge any additional fees to undertake the property check out process.

Call us on 01392 877240 or Click here to contact us.

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